Reviews are the new storefront
Most people check Google reviews before they walk in, book, or call. Your rating and review count do more selling than any sign on your window — they're the first impression you never get to be present for.
No app. No typing. Works with any modern phone.
Turn every happy customer into a 5-star Google review — automatically
TapRate NFC cards remove the friction of leaving a review in person — one tap opens your Google review page with the stars ready. Then automated SMS follow-ups and AI-drafted replies keep reviews coming in after the customer walks out, so you rank higher on Google and win more customers with far less manual work.
4.9/5from thousands of businesses30-day free trial · QR fallback on every card
Review posted in
8 seconds
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See TapRate in 30 seconds
One tap, one review — here's exactly how it plays out at your counter.
The problem
Your customers are happy. They just never make it to the review page.
Almost every satisfied customer would say something nice if you asked. Very few actually do — not because they don't want to, but because leaving a review is a multi-step chore they're asked to do from memory, later, on their own time.
Finding you takes effort
The customer has to open Google, type your business name, pick the right listing, then scroll past photos and hours to reach the review box. Most give up before the stars.
The ask is easy to forget
Asking verbally is awkward to repeat, and a texted link sent once gets buried. "I'll do it later" means never — goodwill expires in about a minute.
Low counts cost you customers
You lose visibility, local ranking and trust even when satisfaction is genuinely high — outranked by rivals with more reviews, or by agencies charging thousands a month.
What your customer sees
One customer, one tap, about eight seconds
This is the whole experience from your customer's side — no app download, no searching for your business, no typing an address. Just three screens.
Hold near card
Link ready — nothing to install
Kingsway Barbers
How was your visit?
Tap a star to continue
Review posted
Live on your Google profile
8 seconds total
Step 1 · Tap
Your customer holds their phone near the card on the counter. No app, no QR hunting.
Step 2 · Rate
Your review screen opens by itself in about a second. They tap five stars.
Step 3 · Done
Google's review box is pre-opened with your business already selected. Zero typing needed.
The review placard
Tap or scan — your customers never have to think
One clean placard does the asking for you. Customers tap their phone on the NFC target or scan the QR code, and your Google review page opens straight away.
- Google-blue header with the official G mark and five stars — instantly recognisable
- Tap-your-phone NFC target on the left, scannable QR code on the right
- Weatherproof finish for counters, tables, doors and windows
Why it matters
Reviews aren't vanity metrics. They're distribution.
Every review you don't collect — and every review you never reply to — is a customer who chose someone with more stars.
More reviews lift your local ranking
Review volume, rating and freshness are among the strongest local SEO signals. Climbing the Google Maps and "near me" results puts you in front of customers who are already ready to buy — without paying for ads.
Tap plus text beats asking nicely
A verbal ask or a one-off link converts a tiny fraction of happy customers. A tap that lands on the star screen, backed by an automatic text afterwards, converts dramatically more — nothing is left to remember or type.
Every review gets answered
AI-drafted replies mean no review sits ignored — especially the negative ones, which get a fast, calm, professional response instead of standing as the last word on your profile.
A steady stream signals you're alive
Twenty reviews from three years ago look abandoned. Consistent new reviews tell both customers and Google's algorithm that you're active, busy and currently doing good work.
It looks professional
A sleek card or stand at the counter reads as a considered brand touch. A handwritten "please leave us a review!" sign taped to the till reads as pleading.
A fraction of an agency
Reputation-management agencies charge thousands a month for collection, replies and reporting. TapRate does all three in one tool for less than most businesses spend on coffee filters.
It's how small businesses catch up
Chains arrive with thousands of reviews. Collecting reviews at the speed of your foot traffic is the only realistic way for an independent business to close that gap — and gaps close faster than you'd expect.
Who it's for
Anywhere a customer stands still for ten seconds
Counter tap in the moment, automatic text afterwards, and a single dashboard when you run more than one location.
Restaurants & cafes
Card in a table stand next to the bill, or by the till at pickup.
Salons & spas
At the payment desk, while the fresh cut is still the best part of their day.
Retail stores
Sticker on the checkout counter, tapped while the bag is being packed.
Hotels & stays
Stand on the reception desk at check-out, plus a card in each room.
Clinics & dentists
At the front desk on the way out, after a good appointment.
Auto repair shops
Handed over with the keys, tapped before they leave the forecourt.
Gyms & studios
By the class sign-in point, right after a session ends.
Pricing
Built for one business first
Get one NFC card with dashboard access for $25, or pay $10 per month. Need more than 5 cards? Ask us for a quote or contact our customer service team.
1 NFC card
$25one-time
One card, dashboard access included.
- 1 NFC review card for your counter
- Full dashboard access included
- QR code fallback printed on the back
- Google Business Profile sync
- Setup in minutes, no staff training
Request pads
No contract · free shipping
Monthly
Most popular$10/month
Spread the cost — card plus automation, billed monthly.
- NFC review card included
- Full dashboard access
- Automated SMS review requests
- AI-drafted review replies in your voice
- Instant negative-review alerts to your phone
Request pads
No contract · free shipping
5+ cards
Customget a quote
Need more than 5 cards? Ask us for a quote.
- Volume pricing on cards and stands
- Custom branding with your logo
- Per-location analytics
- Dedicated onboarding
- Talk to our customer service team
Request a quote
No contract · free shipping
Automation & dashboard
What happens after the tap
The card collects reviews in-store. The automation layer keeps them coming in — and answers every one of them — while you get on with running the business.
Automatic SMS review requests
TapRate texts recent customers a direct review link after their visit, so the ask happens even when nobody remembered to make it.
AI-drafted replies in your voice
Every review gets a reply written in your business's tone. Approve with one tap, edit it, or let it send automatically.
Instant negative-review alerts
A one-star review pings you immediately with a calm, professional draft ready — so you can step in personally before it costs you customers.
One-click social scheduling
Turn your best reviews into scheduled posts for Facebook and Instagram without opening another tool.
Connects to the tools you already use
ShopifySquareWordPressHubSpotQuickBooksFacebookInstagram
The result
4x more reviews
Average increase reported by businesses using TapRate within their first 30 days.
"We went from about two reviews a month to nineteen in our first month with the card on the counter. Nobody has to ask anymore — regulars just tap while their coffee is being made."
"My rating moved from 4.3 to 4.8 because the happy clients are finally the ones leaving reviews. The follow-up texts catch the ones who forget on the way out."
"I hand the card over with the keys and about half of them tap it before they drive off. Five minutes to set up and it hasn't needed a thought since."
"The AI replies are the part I didn't expect to love. Every review gets answered the same day and it genuinely sounds like our front desk wrote it."
"We rolled cards out to all six locations in a week. The dashboard shows me which store is collecting and which one needs a nudge."
"We were quoted $1,800 a month by an agency for reputation management. TapRate does more than they promised for less than our streaming subscriptions."
FAQ
Questions, answered
Request your pads
Tell us how many pads
you need.
No checkout, no commitment. Send your details and our team takes it from there.
- 1
You tell us your venue and how many pads you want.
- 2
We get in touch to confirm details and code your survey into each pad.
- 3
Your pads arrive ready to place — peel, stick, start collecting reviews.
We'll be in touch within one business day.
Stop losing reviews to friction. Start collecting them automatically.
Start your free trial, get your cards in the post, and let the taps, texts and AI replies do the marketing for you.
30-day free trial · No contract · Free shipping · QR fallback included